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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Hurlbut

May 5, 2026

5  out of  5
rating by Roger Hurlbut
"We came in with some issues on both cars' insurance. After we went through everything it managed to save us some money."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Char here at the office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Alexa Langeland, State Farm Agent"
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Cooper Reilly

May 4, 2026

5  out of  5
rating by Cooper Reilly
"Char was great!"
We responded:
"Cooper, it is a pleasure to hear what a wonderful experience you have had with Char! - Alexa Langeland, State Farm Team"
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Allan DePugh

May 1, 2026

5  out of  5
rating by Allan DePugh
"She did a great job. Took care of what I was asking for and did it quickly.Thank you Charleene."
We responded:
"Greetings Allan, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
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TJ Poluka

May 1, 2026

5  out of  5
rating by TJ Poluka
"The support, contact, connection, and genuine compassion Emily has demonstrated to me is absolutely UNMATCHABLE. Emily is a a stud at her workplace. She is absolutely blessed by our Lord…as her integrity, compassion, and ethical values are easily identifiable. I would recommend Emily at state farm to anyone in the 4 counties surrounding Broome county. God bless you Emily, thank you so much for your hard work and dedication. You get an A+ from me, but hey, I’m an RN not a teacher, but what’s it matter? Thanks Emily! You are a rockstar at your job! Keep up the great work!"
We responded:
"TJ, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alexa Langeland’s Team—we are always here to help! - Alexa Langeland, State Farm Agent"
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Rebecca Dunlop

April 27, 2026

5  out of  5
rating by Rebecca Dunlop
"I had a wonderful experience updating my policy with the staff at State Farm. She was very helpful explaining everything"
We responded:
"Greetings Rebecca, Thanks so much for taking the time to share your positive experience! It's great to know that Emily was able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Thanks again and we look forward to speaking with you again soon. Thank you, Alexa Langeland, State Farm Agent"
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Bee Vee

April 21, 2026

5  out of  5
rating by Bee Vee
"Charleen was very personable and professional. Along with getting acquainted, she demonstrated that she was genuinely interested in our personal situation. She was also a careful listener and able to help us save some money without compromising our coverage. It was a total pleasure working with her and I would recommend if you are looking for an agent, stop and meet her."
We responded:
"Thank you for taking the time to share your experience with Charleen! We’re thrilled to hear she was able to make your insurance process both comfortable and rewarding. Char takes great pride in understanding each client’s unique needs, and your feedback means a lot to us. We appreciate your trust and recommendation and look forward to serving you again in the future! - Alexa Langeland, State Farm Agent"
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sugahkain

April 20, 2026

5  out of  5
rating by sugahkain
"Alexa, Shaw and Emily are very helpful polite and get things done thank you guys so much."
We responded:
"Hello sugahkain, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future. - Alexa Langeland, State Farm Agent"
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Candida rocha

April 16, 2026

5  out of  5
rating by Candida rocha
"Friendly and resourceful agents. It’s always a pleasant experience to call and speak with everyone at this office."
We responded:
"Wow! Thanks for such a positive review! "
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Colleen Hailey

April 15, 2026

5  out of  5
rating by Colleen Hailey
"Char gave great service and made me feel better about my recent fender bender."
We responded:
"Colleen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alexa Langeland’s Team—we are always here to help! Thank you, Alexa Langeland, State Farm Agent"
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Eric Vega

April 10, 2026

5  out of  5
rating by Eric Vega
"Always pleasant, always professional, and always answer when I call. Thank you Alexa, Char, Sarah and Emily."
We responded:
"Thank you for the amazing review, Eric! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Alexa Langeland, State Farm Agent"
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Teresa Titus

April 9, 2026

5  out of  5
rating by Teresa Titus
"Emily is always kind and helpful when I speak to her on the phone or in the office. She makes all my transactions easy."
We responded:
"Dear Teresa, we're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! - Alexa Langeland, State Farm Agent"
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Austin Kiley

April 7, 2026

5  out of  5
rating by Austin Kiley
"Char keeps us up to date on things we can or should consider doing, helping us get money back and getting discounts!"
We responded:
"Austin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to Alexa Langeland’s Team—we are always here to help! Thank you, Alexa Langeland, State Farm Agent "
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Teri McGee

April 7, 2026

5  out of  5
rating by Teri McGee
"Extremely helpful and friendly! Take care of all my concerns or problems immediately! Thank Sarah and Emily"
We responded:
"Teri, Thank you for the amazing review, Teri! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Alexa Langeland, State Farm Agent"
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Ruth Shapiro

April 6, 2026

5  out of  5
rating by Ruth Shapiro
"Alexa was very helpful and made the transition easy. Highly recommend!"
We responded:
"Dear Ruth, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Sincerely, Alexa Langeland, State Farm Agent"
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Kate E. Fry

March 31, 2026

5  out of  5
rating by Kate E. Fry
"Great service! Emily was so helpful in getting renters insurance for me quickly and was very flexible."
We responded:
"Kate, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alexa Langeland’s Team is just a call or email away! Thank you, Alexa Langeland, State Farm Agent"
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Erika Keith

March 30, 2026

5  out of  5
rating by Erika Keith
"I worked with an agent named Emily. What a delight she was to work with. Very nice and understanding. Very knowledgeable and worked very hard to get you what you needed."
We responded:
"Dear Erika, Thanks so much for taking the time to share your positive experience! We truly appreciate your recommendation of working with Emily and we will work hard to continue going above and beyond! Our goal will always be to provide the best experience, and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
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Leslie

March 28, 2026

5  out of  5
rating by Leslie
"Char is amazing I absolutely loved working with her! She took her time and made it a wonderful experience."
We responded:
"Dear Leslie, we appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
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Jennifer Savelli

March 24, 2026

5  out of  5
rating by Jennifer Savelli
"Char was great!! She stayed late to accommodate our schedule and really went through our policies and made sure that we were covered and that we understood everything! Highly recommend Char and State Farm!"
We responded:
"Hi Jennifer, thank you for taking the time to share your experience. We truly appreciate your recommendation of or working with Char and will work hard to continue going above and beyond! If you ever need anything, please don't hesitate to reach out to our team. Please let us know what we can do for you in the future. Thank you, Alexa Langeland, State Farm Team"
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Mykel Kittle

March 21, 2026

5  out of  5
rating by Mykel Kittle
"Char was great! I had some curve balls and she nailed it! If anyone is looking to make the switch to state farm talk to char! Saved us a bunch and couldn't be happier with the service!"
We responded:
"Mykel, we appreciate the time you took to give us such a great rating! We are glad that you enjoyed working with Char. We look forward to serving you many more times in the future! Sincerely, Alexa Langeland, State Farm Agent "
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Vanessa Pierson

March 19, 2026

5  out of  5
rating by Vanessa Pierson
"Emily was wonderful to speak to. She was patient and answered all of the questions we had. She was very professional, knowledgeable, and helped us save by switching from an insurance company that we have not enjoyed for quite some time."
We responded:
"Vanessa, we are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of Emily! We hope to become one of your favorite insurance agency. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon! - Alexa Langeland, State Farm Agent"
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Thomas Bowen

March 19, 2026

5  out of  5
rating by Thomas Bowen
"Was with char talking about life insurance and was overall fantastic to work with"
We responded:
"Hi Thomas, we're thrilled that Char's life insurance review left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thank you for taking the time to let others know about your experience. - Alexa Langeland, State Farm Agent"
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yizhou wang

March 18, 2026

5  out of  5
rating by yizhou wang
"The service was excellent. Very patient, professional, and helpful throughout. Highly recommend!"
We responded:
"Dear Yizhou, Thanks for the great review! We are glad that you enjoyed working the Emily. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon. Thank you, Alexa Langeland, State Farm Agent"
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Hannah Pizzuti

March 17, 2026

5  out of  5
rating by Hannah Pizzuti
"I very much appreciate the information and guidance Char provided me. Char took time and care into finding out what was best for me, and making sure I was informed every step of the process."
We responded:
"Hannah, we're delighted to hear about your experience! We are so happy that you are enjoyed the guidance from Char. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! It was a pleasure to serve you. Thank you, Alexa Langeland, State Farm Agent"
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Kurt Danga-Storm

March 11, 2026

5  out of  5
rating by Kurt Danga-Storm
"Alexa has served our family's changing insurance needs for many years. She is an attentive professional with clear concern for our unique circumstances. Trusted. Knowledgeable. Friendly. We recommend Alexa and her staff without reservation!"
We responded:
"Kurt, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We truly value your recommendation and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon. - Alexa Langeland, State Farm Agent"
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Richard Harris

March 11, 2026

5  out of  5
rating by Richard Harris
"Great team , and tentative to my needs based on the insurance coverage I wanted . Got to meet Alexa in person during pandemic ( social distancing) and she listened because I talk to much and displayed great patients . That’s what I look for in doing business. Highly recommend this Office for your insurance needs. We need more ROCK STARS like Alexa and her team of proficient staff members .."
We responded:
"Rich, you DON'T talk too much!! Our priority is to make sure you understand what your insurance covers since you are paying with your hard earned money. Thank your being a customer of Alexa Langeland State Farm. We appreciate you."