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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Furminger

Amy Furminger

July 24, 2025

5  out of  5
rating by Amy Furminger
"Char took a lot of time to determine my needs for home and auto insurance and then proceeded to patiently explain any areas that I had questions about. I love the fact that there are humans that answer the phone and agents that you can talk to and meet in person with."
We responded:
"That is always going to be "our thing" ... people that you can talk to! You will always know who you are going to be talking to when you call our office, Sarah, Char, Emily or Alexa. Char is great at explaining the various insurance policies and listening how they fit our customers' needs. We appreciate you. -Alexa Langeland, State Farm Agent"
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Michael Eisinger

July 24, 2025

5  out of  5
rating by Michael Eisinger
"Nice and welcoming. Much more responsive than other branches"
We responded:
"We appreciate you taking time to let others know about the experience with our office. We pride ourselves on taking the time to go over everything with our customers. Thank you again. - Alexa Langeland, State Farm Agent"
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Deborah Phelps

July 23, 2025

5  out of  5
rating by Deborah Phelps
"Char took her time to explain the changes to my policy in language I could understand. She was patient and friendly. Thank you Char!"
We responded:
"We are happy to go over things and explain it so people can understand. I personally never knew what it meant when I would read my policy until I got licensed! Happy we can share the knowledge. We appreciate you being a customer with our office. - Alexa Langeland, State Farm Agent"
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Peter Orville

July 22, 2025

5  out of  5
rating by Peter Orville
"Once again, I had a very satisfying interaction with Alexa's State Farm Office. They were cheerful and efficient and answered all my questions."
We responded:
"Thank you for taking the time to tell others about your experiences here with our office. We are always here to answer any questions you may have. Thank you for being a long-time customer with our office. We appreciate you. Thank you, Alexa Langeland, State Farm Agent"
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Chris P

July 18, 2025

5  out of  5
rating by Chris P
"Absolutely fantastic staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Alexa Langeland, State Farm Agent"
Profile photo of Josh Bishop

Josh Bishop

July 15, 2025

5  out of  5
rating by Josh Bishop
"Alexa is fantastic! Very helpful, very knowlegable, and always willing to assist her clients. Her staff is extremely helpful as well. They always follow up, and ensure your needs are met. I'd highly recommend her as your agent (or next agent) for all your insurance needs!"
We responded:
"Josh, thank you so much for the wonderful compliments. We appreciate you trusting us with your insurance needs. We look forward to continuing our working relationship together. - Alexa Langeland, State Farm Agent "
Profile photo of Linda Glenn

Linda Glenn

July 15, 2025

5  out of  5
rating by Linda Glenn
"Always so helpful and knowledgeable. Wonderful service don't hesitate to contact them for all your insurance needs. Thanks Char."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Alexa Langeland, State Farm Agent"
Profile photo of Kelly Freed

Kelly Freed

July 14, 2025

5  out of  5
rating by Kelly Freed
"Thank you for the wonderful help!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Alexa Langeland, State Farm Agent"
Profile photo of Judy Joyner

Judy Joyner

July 11, 2025

5  out of  5
rating by Judy Joyner
"Alexa was very nice and very helpful with finding the information that I requested. She was professional and dealt with it quickly and thoroughly. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Alexa Langeland, State Farm Agent"
Profile photo of John Severi (Servii)

John Severi (Servii)

July 10, 2025

5  out of  5
rating by John Severi (Servii)
"I got hurt in a motorcycle accident and have a lot of health and medical things to worry about (while I'm still recovering), and it's amazing that Alexa, Char, Sarah, and the entire team, are extremely helpful and prompt regarding any insurance matters. It's one less thing to worry about, the fact that they do a lot so I don't have to micromanage as many things. Me and my family are very happy to have our insurance here. Thank you for everything!"
We responded:
"Thank you for trusting us to insure you and your family. Happy we could help make your recovery a little easier for you. "
Profile photo of Shawn Benavente

Shawn Benavente

July 9, 2025

5  out of  5
rating by Shawn Benavente
"Char at State Farm on Vestal Parkway was fantastic! She was super helpful and knowledgeable. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Alexa Langeland, State Farm Agent"
Profile photo of Gabrielle Schmidt

Gabrielle Schmidt

July 7, 2025

5  out of  5
rating by Gabrielle Schmidt
"Char is an earth angel! She has been sweet and understanding with every single question I've asked. I will never be able to thank her enough for her time and efforts! I highly recommend going to her for any and all of your insurance needs!"
We responded:
"Char is great on listening to customers and making them feel loved and heard. Thank you for trusting our office for your insurance needs. - Alexa Langeland, State Farm Agent"
Profile photo of Diane Waters

Diane Waters

July 3, 2025

5  out of  5
rating by Diane Waters
"I am always very happy with my experience at Alexa Langelands State Farm office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Alexa Langeland, State Farm Agent"
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L

July 2, 2025

5  out of  5
rating by L
"Fantastic, friendly service! Goes above & beyond to ensure all is done properly. Thank you!"
We responded:
"Thank you for trusting us to for your insurance plan. We are so happy you decided to join our office family. We appreciate your business. - Alexa Langeland, State Farm Agent"
Profile photo of Dan Bunts

Dan Bunts

July 2, 2025

5  out of  5
rating by Dan Bunts
"Char is a pleasure to work with."
We responded:
"Char is the best! We agree! Thank you for telling people about your experience with her and the office. - Alexa Langeland, State Farm Agent"
Profile photo of Ashley Caroway

Ashley Caroway

June 30, 2025

5  out of  5
rating by Ashley Caroway
"Char has been wonderful! She helped me learn about insurance and made the process smooth and fun! Looking forward to continuing to work with her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Alexa Langeland, State Farm Agent"
Profile photo of Julie Callahan

Julie Callahan

June 27, 2025

5  out of  5
rating by Julie Callahan
"As always, very much a pleasure to work with the agents at Alexa Langeland - State Farm! Thank you for listening and talking through our options! Will be back for renters insurance when we secure an apartment. :)"
Profile photo of Ed Roosa

Ed Roosa

June 26, 2025

5  out of  5
rating by Ed Roosa
"Me and my family have had nothing but excellent service from the team. They are always great at helping with any issue that we have ever had. Char has also been great at informing us of our options and the details of our policies. I HIGHLY recommend them to anyone seeking quality insurance coverage and a quality team to manage the polices."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Alexa Langeland, State Farm Agent"
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Appu M

June 26, 2025

5  out of  5
rating by Appu M
"Great and prompt service!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Alexa Langeland, State Farm Agent"
Profile photo of Brett DuBois

Brett DuBois

June 26, 2025

5  out of  5
rating by Brett DuBois
"Everyone in this office is always so very helpful!"
We responded:
"Thank you for telling others about your experience with our office. We appreciate you trusting us to protect our family. -Alexa Langeland, State Farm Agent "
Profile photo of Jeff Talbert

Jeff Talbert

June 25, 2025

5  out of  5
rating by Jeff Talbert
"Alexa and Char have been great to work with for the past 2 years. I moved from out of state and they helped me transfer my insurance and have helped me navigate my college age kids driving and helping me get the best deal for the money. It makes a big difference to have an agent you can personally walk in or call and talk to when you have complicated needs over an online company where you talk to someone you will never meet. Highly Recommend!"
We responded:
"Jeff thanks for letting us protect your family. We are always here to help during any “difficult “ times. Thank for being a loyal customer of ours. -Alexa Langeland, State Farm Agent "
Profile photo of Michael Regan

Michael Regan

June 24, 2025

5  out of  5
rating by Michael Regan
"We have used Char for years. We are very happy with her service."
We responded:
"We think Char is fabulous as well! Thank you for being apart the Alexa Langeland State Farm family for many years. We appreciate your business. - Alexa Langeland, State Farm Agent"
Profile photo of Anne Weaver

Anne Weaver

June 20, 2025

5  out of  5
rating by Anne Weaver
"I was given prompt and friendly service. They researched and got me any discounts I was eligible for."
We responded:
"Thank you for joining our office! I loved learning about your family and your new vehicle. Thank you for trusting us with your insurance. - Alexa Langeland, State Farm Agent "
Profile photo of R&L Goodman

R&L Goodman

June 19, 2025

5  out of  5
rating by R&L Goodman
"Fantastic service from Char!"
We responded:
"Thank you for trusting Char and the team for protecting your family! We are so happy to have you. -Alexa Langeland, State Farm Agent "
Profile photo of DENISE KOVAC

DENISE KOVAC

June 19, 2025

5  out of  5
rating by DENISE KOVAC
"I had a very good experience speaking with Emily at State Farm. She was very knowledgeable and helpful."
We responded:
"Thanks for letting us know your experience with Emily. We think Emily is pretty great too. We appreciate your business. -Alexa Langeland, State Farm Agent "